Privacy Policy

At High Roller Haven, we take the privacy of our guests and visitors very seriously. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information that we receive from users of our website and services. By using our website or services, you agree to the terms and conditions of this Privacy Policy. If you do not agree with any part of this Policy, please do not use our website or services.

Information We Collect

When you visit our website or use our services, we may collect personal information in various ways, including:

1. Information You Provide: When you make a reservation, create an account, fill out a form, participate in a promotion or survey, or interact with us in any other way, you may provide us with personal information such as your name, email address, phone number, mailing address, payment information, and other relevant details.

2. Automatic Information: We may also collect certain information automatically, such as your IP address, browser type, operating system, referring website, pages viewed, and other usage data. This information is collected using cookies, web beacons, and other tracking technologies.

How We Use Your Information

We may use the information collected from you for the following purposes:

1. To provide and improve our services, including processing reservations, payments, and requests;

2. To communicate with you, including sending promotional offers, newsletters, and other marketing materials;

3. To personalize your experience on our website and services;

4. To analyze and enhance the performance and functionality of our website and services;

5. To comply with legal and regulatory requirements.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our guests. These service providers may include payment processors, marketing agencies, and IT service providers.

2. Legal Compliance: We may disclose your information when required by law or in response to lawful requests from government authorities.

3. Business Transactions: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.

Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices

You have the right to access, update, or delete your personal information at any time. You can do so by logging into your account or contacting us directly. You may also unsubscribe from promotional emails or newsletters by following the instructions provided in the communication.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children, and if we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].